Contact our team
Need help? Our support team is ready to assist with account queries, deposit and withdrawal issues, technical problems, or general feedback. Reach out anytime and we’ll guide you through verification, bonus questions, game access and troubleshooting. Use live chat for fast replies or contact the team by email or phone for more detailed requests. We aim for quick, clear responses and can escalate urgent matters to specialists.
| Department | Contact |
|---|---|
| Customer support | [email protected] - Live chat 24/7, KYC help, bonus queries |
| General enquiries | [email protected] - Account info, payments, verification and general questions |
| Affiliate enquiries | [email protected] - Partnership sign-ups, campaign tracking and reporting |
| Phone | +1 347 215 6083 - Calls and SMS for account recovery and billing (Mon-Fri) |
| Working hours | Mon-Fri, 09:00-18:00; Live chat 24/7 for urgent issues |
Email assistance
Email is the preferred contact method for detailed requests, account-related issues, or any situation that needs documents or explanations. Please write to [email protected] with a clear subject line, account ID, and current contact details. Attaching relevant files speeds handling and reduces follow-up. Missing information can delay our response, so include everything needed up front.
Submit your enquiry
Response Time
Our support team aims to respond promptly. Most inquiries are answered within one business day, while more complex cases, such as KYC checks or payment investigations, can take longer depending on their nature and the documents required. If an issue needs extra review we’ll keep you updated via live chat or email and provide an estimated timeframe for resolution.
Feedback
We’d love to hear your feedback, suggestions, or ideas for improving the site. Please share what worked well and what could be better. Feature requests, payment tips, or usability notes are all welcome. Every message is reviewed carefully by our team and used to refine features, fix issues, and improve the overall user experience. Thank you for helping us get better.