General Terms and Conditions

These Terms and Conditions describe the rules that govern your use of our online casino and sportsbook services. We explain the relationship between the platform and our users, set out basic account responsibilities, cover deposits and withdrawals, and describe how promotions work. By using the site you accept these terms and any additional rules published in promotional pages and help sections. If you have questions please contact [email protected].

Account responsibilities

You are responsible for all activity that takes place under your account. Keep your login details secure and do not share them. Each player may hold only one account; multiple accounts from the same person, household, IP, or device may be closed and balances forfeited. We may restrict, suspend, or close accounts where we suspect fraud, bonus abuse, collusion, or other prohibited activity.

Verification and KYC

We require identity verification before the first withdrawal and may request documents at any time. Verification typically includes government ID and proof of address. Processing times may vary; routine checks are often completed within 24 hours but can take longer for complex cases. Until verification is complete certain features may be limited.

Eligibility requirements

Access to our services is limited to users who meet the required age and legal requirements. You must be at least the minimum legal age to gamble where you reside and not be from a restricted jurisdiction. We reserve the right to refuse registration and close accounts that do not meet eligibility criteria.

Acceptable platform use

Use the platform only for lawful personal gambling. The following are prohibited: automated betting software, account sharing, use of VPNs to bypass restrictions, money laundering, and any activity intended to manipulate game outcomes or promotions. We may take corrective action where misuse is detected.

General bonus and promotion rules

Promotions are subject to separate terms published on the promotions page. Bonuses may require qualifying deposits, promo codes, and wagering requirements. Wagering, game contribution, maximum bet while wagering, and expiry vary by offer - common examples from our promotions include wagering requirements that range across campaigns. Only one active bonus may apply unless stated otherwise. We reserve the right to cancel or reclaim bonuses if we suspect abuse.

Deposits and withdrawals

We accept multiple payment methods including supported cryptocurrencies and bank transfers. Minimum deposit levels are published in the cashier and typically start around 10 USDT or equivalent. Minimum withdrawal thresholds are listed at withdrawal and are commonly around 20 USDT. Crypto withdrawals are usually faster than bank transfers; exact processing times depend on method and completion of KYC. Network and third-party fees may apply and are the user’s responsibility.

Dispute resolution

If you have a dispute contact our support team via live chat or [email protected]. We will investigate and request information or documentation as needed. We aim to resolve disputes quickly; complex cases may require additional time. Where applicable, disputes may be escalated in line with our licence and the relevant authority identified in our legal disclosures.

Updates to terms and conditions

We may update these terms from time to time. Updated terms take effect when published on the site. Continued use after publication constitutes acceptance of the revised terms. We recommend reviewing this page periodically for changes.